CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.

We are currently seeking qualified candidates to fill the role of Operations Director.

Role and Responsibilities

• Collaborate with senior management in the development of performance goals and long-term operational plans.
• Oversee and assist with the implementation of WMS, Automation and various other projects, including planning and communicating change management processes/strategies, etc.
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
• Set strategic goals for operational efficiency and increased productivity.
• Work with project managers in the development of financial and budgetary plans
• Analyze current operational processes and performance, recommending solutions for improvement where necessary.
• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
• Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
• Devise strategies for ensuring the growth of programs and implement process improvements to maximize output and minimize costs.
• Adhere to the company’s policies and standards and ensure that laws and regulations are being followed.
• Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment.
• Responsible for meeting ISO 9001 and/or other quality system requirements in their department
• Other duties as assigned.

Education and Experience

• Bachelor’s degree or equivalent experience required
• MBA or equivalent preferred
• 7 or more years of progressive leadership experience in a high-volume production environment
• 3 or more years of experience with WMS highly preferred. Experience with Oracle preferred.
• 3 or more years of experience in break-fix, repair, service and warranty or reverse logistics experience preferred.
• 3 or more years of client-facing experience, creating presentations, drafting reports, and ensuring deliverables are presented on time
• 7 or more years of experience within supply chain required.
• 7 or more years of experience in a 3PL setting preferred.
• 3 or more years of project management experience required.

Knowledge, Skills and Abilities

• Strategic thinker and hands-on problem solver that possesses integrity and leadership.
• Demonstrated ability to effectively delegate and build a culture of accountability for results.
• Experience driving lean manufacturing, continuous process improvement, and/or six sigma initiatives.
• Proven ability to develop, lead and culturally drive an environment of high productivity and cost management.
• Excellent communication and interpersonal skills; ability to deal effectively with people at all levels.

CSAT Solutions LP is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status